Your always-on guest concierge. Ready in minutes.
Upload your guest guide and menu, share your website link, and Retexa’s AI Concierge is ready to answer every question instantly, in any language.
Guests keep asking the same things. Your staff keeps stopping to answer.
Every day, guests message “What time is breakfast?”, “Where can we park?”, “Is there a good restaurant nearby?”
It’s the same routine - but with Retexa’s Concierge, you answer once, and it’s handled forever.
From zero to live concierge in 3 minutes.
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Paste your website link and Retexa read your amenities automatically.
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Snap a photo of your in-room guide and upload your menu.
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Done! Your AI concierge starts answering guest questions.
No coding, no setup calls, no training required.
Not another chatbot, it is a collective hotel brain.
This isn’t a generic ChatGPT with a hotel skin. Retexa’s Concierge learns from you and your guests, combining your local insights with real visitor experience.
So when someone asks “Where’s the best local breakfast?” or “Which beach is quiet?” it knows the real answers only your guests and staff could provide.
It gets smarter every day.
Whenever you or your staff reply manually, the Concierge updates its knowledge automatically. The next guest asking the same thing gets an instant, accurate answer at no extra work for you.
Your guests choose the channel. Retexa handles the rest.
Reply directly or auto-link at check-in.
Web chat
Embedded on your website.
Telegram
For returning guests or local regulars.
QR link
Add to rooms, keys, or confirmation emails.
Wherever your guests prefer to chat, Retexa’s Concierge is there under your hotel’s name.
One knowledge base. 50+ languages.
No translations to manage, no duplicate answers. Your Concierge instantly understands and replies in your guest’s native language whether it’s English, German, Italian, Turkish, or Japanese.
Happier guests. Fewer interruptions.
Your team focuses on service, not messages. Your guests feel cared for, no matter what time it is or what language they speak.
“Guests loved how fast it replied and how it even knew local café names. We didn’t expect it to sound so human.”– Marko, Owner, Villa Alba Dubrovnik
Give every guest instant answers and local tips without lifting a finger.
Setup takes minutes. Satisfaction lasts all season.