Loyal guests are gold.

Turn past guests into your next bookings. Retexa’s Guest Nurture finds valuable customer segments automatically and writes personal messages that bring guests back with no manual work.

Hotel owner warmly greeting a returning guest in a cozy boutique hotel lobby

Your best guests are the ones who already stayed.

Repeat guests cost nothing to find and trust your hotel already. Yet most small hotels lose touch after checkout and start over with ads and commissions.

Retexa changes that. We help you stay close to your guests.

No filters. No spreadsheets. Just ready-to-use lists every day.

Retexa scans your guest database and generates fresh segments like:

🎂

Upcoming birthdays

Guests you can surprise with a personal offer.

🌞

Summer visitors

Perfect for seasonal reactivation.

💤

Leads who never booked

Reach out before they forget you.

🔁

Frequent guests

Reward loyalty with small perks.

Each list updates automatically - you just click and send.

Every list comes with its own message, written for you.

For each segment, Retexa’s AI drafts a personalized outreach message, ready to send via WhatsApp, email, or SMS. It uses your tone, your hotel name, and your offer so every message feels natural, not automated.

“Hi Anna! It’s been a year since your seaside stay with us - we’d love to have you back this summer. Here’s a 15% return guest offer, valid this week.”

Guest reading a personalized hotel message on her phone at a scenic beach viewpoint

Your customer base grows in value even when you’re offline.

Every time a guest checks in, out, or replies, Retexa updates their record automatically. No data cleaning, no exporting, just a living, organized CRM that gets smarter every day.

CRM dashboard showing guest segments like Dormant Guests, Frequent Guests, Families, and Upcoming Birthdays with guest counts and outreach options

Fewer ads. More returning guests.

💰 30% more

spent per stay by returning guests

🕐 100%

automated segmentation with zero manual work

💬 5× higher

reply rate than cold ads

“We used to blast newsletters manually. Now Retexa sends warm, personal messages, and people actually reply.”
– Sofia, Owner, Blue Shore Hotel

Stay close to your guests and keep rooms full, all year.

Your guest database is your biggest asset. Retexa helps you use it wisely.