The “magic” behind your AI hotel team.
Retexa isn’t just automation, it’s a set of intelligent features that learn, adapt, and act for you. Each one quietly handles a part of your business that normally eats up your day.
The Collective Brain Concierge
Your concierge that knows everything about your hotel and learns more every day.
Upload your guest guide, menu, and website link. In minutes, your Collective Brain Concierge is ready. It combines your local knowledge with what guests actually ask and recommend. When you reply manually, it learns automatically.
It speaks 50+ languages and works on WhatsApp, Telegram, or web chat - wherever your guest prefers to talk.
“It’s like having a staff member who never sleeps and knows every answer by heart.”
Hyper-Targeted Ads Based on Competitor Weaknesses
Turn competitors’ bad reviews into your best marketing.
Retexa scans nearby hotels, reads what guests love or complain about, and spots weaknesses like “poor breakfast” or “slow check-in.” In seconds, your AI creates Google and Meta ads that highlight your strength:
“Rated for one of the best breakfasts near Times Square.”
You approve - Retexa launches. No agencies, no guessing, just smart timing.
Fully Automated Guest-Base Nurture
Bring your past guests back automatically.
Retexa builds daily guest segments: birthdays, past summer visitors, old leads who never booked. For each, it writes a personal WhatsApp, email, or SMS message that feels human, not templated.
You simply review and send, or let it send for you. Your database works as hard as you do, filling rooms with guests who already trust you.
Fully Automated NPS & Review Boost
Your reputation engine on autopilot.
Retexa sends NPS surveys on the first day and after checkout, measures satisfaction, and acts on it. Happy guests? It drafts a review and guides them to post on Google, Tripadvisor, or Agoda.
Unhappy ones? You get an alert with a suggested personal reply before the issue goes public. Meanwhile, AI summarizes top 5 likes and dislikes - so you always know what to fix.
Quiet magic. Real results.
Each Retexa Magic Feature saves you hours, protects your reputation, and grows your revenue. They work together, learn from each other, and never forget a task.