Keep your ratings high with Retexa.
Retexa’s Reputation Manager runs guest surveys, analyzes feedback, and helps satisfied guests post public reviews. No extra work for you.
Guests don’t just read reviews, they decide on them.
Recent reviews are the #1 factor when travelers compare hotels of similar price. But collecting, analyzing, and responding takes time.
Retexa automates it - keeping your ratings fresh, your reputation strong, and your next booking one click closer.
Hear what guests think before they leave a review.
First-day NPS survey
Checks early impressions so you can fix issues while the guest is still on-site.
Checkout NPS survey
Measures satisfaction and captures fresh feedback right after the stay.
Every response updates your NPS dashboard automatically and feeds insights to your team, no forms, no manual work.
Turn happy guests into public advocates.
When a guest’s NPS score is high, Retexa automatically creates a short review summary and guides them to post it on Google Maps, Tripadvisor, or Agoda - whichever platform you choose.
You get more authentic, recent reviews, exactly what travelers look for.
Know what guests love and what needs attention.
Retexa reads every comment and builds clear summaries:
The dashboard updates daily, so you always know where to focus.
Handle poor feedback with grace.
If a guest leaves a low NPS or negative comment, Retexa notifies you instantly and suggests a personal contact to rebuild trust. Reach out before the review goes public. That one gesture saves your rating and wins a loyal guest back.
Better feedback. Better rankings. Better revenue.
⭐ 20% higher
average rating after 3 months
💬 2× more
new reviews per month
📈 25% more
direct bookings driven by reputation uplift
“I used to spend hours checking reviews manually. Now I get a daily summary and new guests keep mentioning our rating.”– Elena, Owner, Mountain View Hotel
Protect and grow your reputation with us.
Run surveys, analyze feedback, and boost reviews without lifting a finger.