- Home
- Resources
- Blog
Blog
Notes from the brokerage desk
Short, sourced articles for brokerage owners and reps. Useful even without Retexa.
AI agents calling and texting carriers: the rules in plain language
TCPA, the FCC on AI voices and opt-outs, 10DLC, call recording, state disclosure laws, and a setup that works for a brokerage.
Detention, lumper and TONU: getting accessorials paid without a fight
What goes in the rate con and the shipper agreement, the proof that ends the argument, and how to settle disputes both ways.
Vetting a new carrier before the first load
How double brokering, identity theft and fictitious pickups happen today, and a checklist for the desk.
What we write about: covering, carrier checks, tracking, paperwork, getting paid, and the rules. Every article lists sources. Legal pieces say what changed and when.
Related
More from Retexa
Send us a load you covered last week.
We'll show you, step by step, how the agent would have run it.