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How it works

One load, from the tender to the payment.

One dry van, Dallas to Atlanta. Your rep sees every step and can jump in any time.

1/7The tender

Send the load the way you always do.

Forward the tender or type it like you'd tell a coworker. The agent builds the load card and asks for what's missing.

  • Email, EDI tender, text or a quick note
  • No forms

More on the console →

Fwd: Load tender · Dallas, TX → Atlanta, GA

From: shipping@northfield-foods.example · 10:38

Need a 53' van for PO 77812. Pick up tomorrow at our Lancaster DC, 7 to 11 appt. Deliver Thursday 8:00 to McDonough. 42,000 lbs, 24 pallets, no hazmat.

Agent 4127

Got it. What's your max for this one?

You

1,850 all-in

Load card4127
Pickup
Lancaster, TX
Delivery
McDonough, GA
Equipment
53' dry van
Weight
42,000 lbs
Pickup appt
Tomorrow 07:00–11:00
Your max
$1,850 all-in

2/7Truck and rate

It finds a truck and agrees the rate.

It knows who runs this lane for you, what they charged and who fell off a load last month. It calls, texts and WhatsApps them at once. Every quote comes back all-in.

  • Phone first, then text and WhatsApp
  • Never over your max without asking
  • Every answer saved to your lane history

More on covering loads →

Rates for load 4127 3 firm1 negotiating2 no answer
  • Gurpreet · Singh Bros TransportWhatsApp · Punjabi · 9 loads with you
    best rate$1,700
  • Mike · Lone Star FreightPhone · truck empty in Garland
    $1,750
  • Carlos · CR ExpressText · Spanish · quoted 1,650 + fuel 130
    $1,780 all-in
  • Andriy · AV TruckingWhatsApp · Ukrainian
    asks $1,900
  • Dave · D&D CarriersPhone
    booked until Thursday
  • Tony · TNT HaulingText
    follow-up at 11:30

Your max for this load: $1,850. Above it, the agent asks you first.

3/7You step in

Jump in any time.

Some deals need your word. Type in English. The agent pauses, sends it in the carrier's language, then picks back up.

  • One thread per load
  • Tells you when someone asks for you

More on AI and your team →

AV
Andriy · AV TruckingWhatsApp · Ukrainian

1900 остання ціна. Дайте поговорити з вашим диспетчером

1,900 is my last price. Let me talk to your dispatcher.

Andriy asked for a person · the agent called you in

You joined the thread · the agent paused

You

Andriy, I can do 1,800, and you get first look at my Atlanta reloads this week.

sent in Ukrainian

Ок, 1800, домовились

OK, 1,800, deal.

The agent is back · Andriy at $1,800 saved as the backup truck

4/7Carrier check

Before it books, it checks the carrier is real.

Authority and insurance on FMCSA, phone and email against the record, your do-not-use list. Then the rate con goes out and gets signed.

  • Anything off comes to you, not to the truck
  • Rate con sent and signed in minutes

More on the carrier check →

Carrier check · Singh Bros Transport passed
  • Operating authorityMC 1184420 · active since 2019
  • InsuranceAuto $1M, cargo $100k · COI on file, expires March 2027
  • Contact detailsPhone and email match the FMCSA record
  • SafetySatisfactory · no open out-of-service orders
  • Your do-not-use listNot listed
  • Rate confirmation sent to Gurpreet, $1,700 all-in
  • Signed. Tracking link accepted for pickup day

5/7Pickup day

Pickup day: checked before anything goes wrong.

Night before and again at dawn: driver, truck, trailer, tracking link. Truck falls off? The backup is ready and you get one question.

  • Driver and truck number sent to the shipper
  • Backup truck held until pickup

More on pickup day and tracking →

  • Gurpreet confirmed: driver Harjit, truck 214, trailer 5317
  • Sent driver and truck number to the Lancaster DC
  • Asked Andriy to hold his truck until 07:00
  • Harjit is not answering
  • Called Gurpreet: DPF problem, the truck is in the shop

Andriy's truck is empty in Dallas at $1,800. Send it instead?

Yes, and update the shipper
  • Andriy confirmed: driver Luis, truck 32. New rate con signed. Shipper updated.

6/7On the road

On the road, it knows where the truck is.

It reads the tracking link, makes the check calls and asks about long stops. Running late? It moves the appointment and tells the shipper before they call you.

  • Check calls by phone, text or WhatsApp
  • Understands drivers' voice notes

More on tracking →

Stopped 40 min on I-20 near Shreveport
Luis, Andriy's driver · WhatsApp voice note
0:09

Se ponchó una llanta, en cuarenta minutos salimos

Blew a tire. We'll be rolling in forty minutes.

  • New arrival Thursday 09:40 instead of 08:00
  • Moved the delivery appointment to 10:00 with the McDonough DC
  • Told the shipper, with the new time
  • Next check call in 2 hours

7/7Delivery and pay

Delivery: detention logged, POD in, invoice checked.

In and out times logged, detention approved, POD checked before the driver leaves. Then the carrier invoice is matched to the rate con and the payment waits for your OK.

  • Detention backed by timestamps
  • Any mismatch comes to you before money moves

More on POD and billing →

Checked in at McDonough10:05
Free time until12:05
Checked out13:35
Detention 1.5 h, approved by the shipper$75
  • PODSigned, clean. 24 pallets, no shortage or damage. Seal 0429917 matches the BOL.
    checked
Invoice check · load 4127AVT-1093
Agreed rate, AV Trucking1,800.00
Detention, 1.5 h75.00
Lumper, receipt attached150.00
Total, USD2,025.00

Matches the rate con and AV Trucking's invoice.

AV Trucking asks for QuickPay at 2%: $1,984.50 tomorrow. Approve, or pay on 30-day terms? Detention and lumper go on your invoice to the shipper.

QuickPay30 days

Send us a load you covered last week.

We'll show you how the agent would have run it, on your lanes, with your carriers.

Try it on your loadWatch the demo